Refund Policy

Thank you for shopping with Bion Boutique . If you are not entirely satisfied with your purchase, we're here to help!

You have 4 working days to return an item from the date of purchase to be eligible for a return or exchange on your item(s). They must be unworn and in the same condition received. Your item(s) must be in the original packaging. Please notify us via email prior to returning any goods


Once we receive your item, we will inspect and notify you with a suitable update. We will update you within 48 hours on the status of your refund. If your refund is accepted, we will initiate a refund to your credit or debit card.

You can exchange your item within 24 hours of receiving the purchase. All exchanges are based on stock availability. Shipping costs for exchange must be covered by the customer. 

No refunds or exchange applies to Sales items 

Shipping costs 

You will be responsible for paying your own shipping costs for returning an item. Shipping costs are non refundable. If you receive a refund the cost of shipping will be deducted from your refund.

Contact us 

If you have any further questions email us